Privacy policy

Last updated: 1-4-2026

Vera Santi operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Vera Santi is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you.

We may collect or process the following:

Contact details (name, address, email, phone number)
Financial information (payment details, transaction data)
Account information (username, password, preferences)
Transaction data (purchases, returns, wishlist activity)
Communications (customer support messages)
Device information (IP address, browser, device type)
Usage data (interaction with our website)

Personal Information Sources

We may collect personal information:

Directly from you (account creation, purchases, communication)
Automatically (cookies, tracking technologies)
From service providers
From partners or third parties

How We Use Your Personal Information

Provide and Improve Services

We use your data to process orders, manage accounts, arrange shipping, handle returns, and personalize your experience.

Marketing and Advertising

We may send promotional emails or show advertisements based on your activity.

Security and Fraud Prevention

We use data to protect against fraud and ensure secure transactions.

Customer Support

We use your information to respond to inquiries and provide support.

Legal Compliance

We may use your data to comply with legal obligations.

How We Disclose Personal Information

We may share your data:

With Shopify, service providers, and vendors
With marketing partners
When required by law
With affiliates
In case of business transactions

Relationship with Shopify

Our store is hosted by Shopify. Shopify may process your personal data to provide and improve services. Your data may be transferred internationally.

To learn more, visit: https://privacy.shopify.com/en

Third-Party Websites

We are not responsible for the privacy practices of third-party websites linked on our platform.

Children's Data

Our Services are not intended for children. We do not knowingly collect data from minors.

Security and Retention

We take reasonable measures to protect your data but cannot guarantee absolute security.

We retain your data only as long as necessary for business and legal purposes.

Your Rights

Depending on your location, you may have the right to:

Access your data
Delete your data
Correct your data
Transfer your data
Opt-out of marketing communications

To exercise your rights, contact us at: Suppor@vera-santi.com

Complaints

If you have concerns about how we process your data, contact us at support@verasanti.com. You may also contact your local data authority.

International Transfers

Your data may be processed outside your country. We use appropriate safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page.

Contact

If you have questions about this Privacy Policy or your data, contact us at:

Suppor@vera-santi.com

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